Vue tips, tricks & troubleshooting

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Michel Rondberg's picture
Michel Rondberg
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Joined: Feb 12 2011

This thread is dedicated to all Vue users.

The main goal of this thread is to share tips & tricks, and for technical questions regarding your Vue software.

If you are experiencing an issue with Vue please post some system specs along with your question. (cpu, ram, OS (windows/MAC), service pack, videocard etc)

Here is the first and most important step if you are experiencing problems with Vue:

 

    • Before you yell at your computer or Vue for those nasty bugs and crashed, please,  look at the user behind the pc, usually that is the main problem ;-)

       

      On a serious note, this is often very true. I created this doc to offer a few basic steps one can do to elimiate user and system-related problems. In many cases this can fix a lot of issues. (Actual software bugs of course, need to be fixed by E-on Software

       

      Instructions for Vista/Win7 (You will need Admin rights)

      NOTE: Make a backup of the folders we are going to modify, I won't take any responsibility if you render your installation useless, so please , proceed with care : )Navigate to  C:\Users\Your Name\AppData\Roaming\e-on software DELETE everything in this folder 

      NOTE: If you cannot see this folder, go to start - >> config -> folder options -> and tick show hidden system files and folders.

       

      Now go to your e-on account , and  go to the update section of your vue 10 version. There is a small download contaning the latest videocard and drive data. Download this videodrv.zip it contains a small file called videodrv.xml

       

      To update the file, unzip the above archive to your hard drive, and replace the existing videodrv.xml file you will find in:

    • Windows: C://Program Files/e-on software/Vue [version # and name]/Environment/
    • Mac: /Application/Vue [version # and name]/Environment/

 

Now launch Vue, it will write new config files, and will attempt to setup your video config again.

 

In 99.9% of all cases, this solves MOST random problems and instability issues.

 

The appdata folder collects temp files, cache files etc. Just like a web browser, too much of this junk/cookies/cache, can cause problems with displaying webpages. With Vue it's pretty much the same!

Additionally you can run ccleaner, which is an excellent tool for cleaning junk files from your system. 

http://www.piriform.com/CCLEANER

ClintH's picture
ClintH
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Joined: Oct 24 2010

Great info - Thanks!!

Gillo's picture
Gillo
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Joined: Jun 2 2011

Thanks Michel Laughing

This info is worth its weight in gold! I dont get anything like the amount of crashes I used before I found this out from Michel. 

Gillo R cheeky

Drea's picture
Drea
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Joined: May 3 2011

Thanks for the info!

Michel Rondberg's picture
Michel Rondberg
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Joined: Feb 12 2011

Hard disk performance.

The hard disk is by far the slowest component in a modern PC. It contains moving parts, suffers from wear and tear, and when fragmented, performance drops drastically. Since a few years we have SSD's  (solid state disk) NAND is used for the storage of data. No longer limited by moving parts, everything is read and written from a fast flash chip: SSD: http://en.wikipedia.org/wiki/Solid-state_drive

 

However, SSD's have a major disadvantage.  If you require huge amount of storage page, the price sky rockets.

Some users, buy a small 128gb ssd  for booting, windows and programs and store their data onto a HDD. Of course this requires cable swapping, hard disk management and a complete and frustrating headache causing reinstall of windows and all your software.

In the last year or so, a new technology was introduced to close the gap. They are called caching SSD's. They can be added to an excisting windows installation on a standard HDD that holds your windows installtion, your programs and file. It combines the the large capacity benefits of a HDD with the speed of a SSD. The first types weren't that good.  But now we have some really good products on the market that really make a HUGE difference. The best thing is that your system boots into windows really fast, and your system (after login) is ready for use in seconds. Often, on crowded windows configuration it can take quite a long time before you can even launch your browser during booting to desktop. A caching SSD eliminates all these problems.

When it comes to Vue, it CAN make a difference, it is highly depending on your setup.

2 weeks ago, I installed a Corsair SSD Accelerator drive of 45GB. Installation was straight forward, it was very affordable (65 euro here), and it really makes a difference when working, launching program, opening your library etc.

Here some reviews about this particular disk:

http://www.hardocp.com/article/2012/08/15/corsair_accelerator_30gb_60gb_...

http://www.hardwareheaven.com/reviews/1478/pg1/corsair-accelerator-ssd-c...

http://www.storagereview.com/corsair_accelerator_series_caching_ssd_review

 

 

ClintH's picture
ClintH
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Joined: Oct 24 2010

Awesome info - Thanks Mich!

Michel Rondberg's picture
Michel Rondberg
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Joined: Feb 12 2011

The story continues on the Corsaid Caching SSD.

The corsair uses a piece of software called Dataplex http://www.nvelo.com/dataplex that intelligently caches your boot files, your most used programs and files. Today I received a newsletter that a new version was out. I was required to uninstall the old version of Dataplex and reboot my computer, before installing the updated version. I pretty much got used to the snappy feeling and short load times that I was pretty frustrated that everything was really slow after removing Dataplex, I realized how much of an improvement it really makes in real world usage. The new version is running fine.

 

Keep an eye on this topic, more tips and tricks will be shared often!

 

Anica's picture
Anica
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Joined: Jun 2 2011

Thank's a lot for the information about SSD Michel!!!

I read it  and last week get one (60GB) . It's so easy to place and install.

All you have to do: place it into your pc, download the software, install the software and restart your computer. Great! It take not a long time and you'll see how fast your computer "run".

Thank's again Michel, one of the best things I bought this year. :D