Vue tips, tricks & troubleshooting
This thread is dedicated to all Vue users.
The main goal of this thread is to share tips & tricks, and for technical questions regarding your Vue software.
If you are experiencing an issue with Vue please post some system specs along with your question. (cpu, ram, OS (windows/MAC), service pack, videocard etc)
Here is the first and most important step if you are experiencing problems with Vue:
Before you yell at your computer or Vue for those nasty bugs and crashed, please, look at the user behind the pc, usually that is the main problem ;-)
On a serious note, this is often very true. I created this doc to offer a few basic steps one can do to elimiate user and system-related problems. In many cases this can fix a lot of issues. (Actual software bugs of course, need to be fixed by E-on Software
Instructions for Vista/Win7 (You will need Admin rights)
NOTE: Make a backup of the folders we are going to modify, I won't take any responsibility if you render your installation useless, so please , proceed with care : )Navigate to C:\Users\Your Name\AppData\Roaming\e-on software DELETE everything in this folder
NOTE: If you cannot see this folder, go to start - >> config -> folder options -> and tick show hidden system files and folders.
Now go to your e-on account , and go to the update section of your vue 10 version. There is a small download contaning the latest videocard and drive data. Download this videodrv.zip it contains a small file called videodrv.xml
To update the file, unzip the above archive to your hard drive, and replace the existing videodrv.xml file you will find in:
- Windows: C://Program Files/e-on software/Vue [version # and name]/Environment/
- Mac: /Application/Vue [version # and name]/Environment/
Now launch Vue, it will write new config files, and will attempt to setup your video config again.
In 99.9% of all cases, this solves MOST random problems and instability issues.
The appdata folder collects temp files, cache files etc. Just like a web browser, too much of this junk/cookies/cache, can cause problems with displaying webpages. With Vue it's pretty much the same!
Additionally you can run ccleaner, which is an excellent tool for cleaning junk files from your system.
Great info - Thanks!!
This info is worth its weight in gold! I dont get anything like the amount of crashes I used before I found this out from Michel.
Thanks for the info!
Awesome info - Thanks Mich!
Thank's a lot for the information about SSD Michel!!!
I read it and last week get one (60GB) . It's so easy to place and install.
All you have to do: place it into your pc, download the software, install the software and restart your computer. Great! It take not a long time and you'll see how fast your computer "run".
Thank's again Michel, one of the best things I bought this year. :D